Term and condition

Welcome to www.gatekeeperdigital.com (“Website”), which is owned and operated by Gate Keeper Digital LLP (“we”/ “our”/ “us”). We offer this Website, including all information, tools, and services available from this Website to our visitors and users (“Visitors,” “you” or “your” or “yours”), conditioned upon your acceptance of all terms, conditions, policies, and notices stated here. Our website is hosted on MilesWeb and they provide us with an online e-commerce platform that allows us to sell our products and services to you.

1. Acceptance of Terms:

  • For these Terms of Use (“Terms of Use” or “Terms”), “you”, “your” or “User” means any person who accesses or uses the Website and services offered on the Website. By visiting or browsing the Website and/ or purchasing something from us, you engage in our “Service” and impliedly agree to be bound by the Terms of Use, including those additional terms and conditions and policies referenced herein and/or available by hyperlink, and our other policies made available on the Website, including but not limited to the Privacy Policy (collectively, “Policies”). Please read these Terms of Use and the Policies before accessing or using the Website and Services. If you do not agree to these Terms of Use or any of the Policies, then please refrain from using the Website and/ or the Services.
  • Your acceptance of these Terms of Use implies that you can enter into a legally binding contract as per applicable law. If you are accepting these Terms on behalf of a company, organization, government, or other legal entity, you impliedly represent and warrant that: (a) you are authorized to do so; (b) the entity agrees to be legally bound by the Terms of Use; and (c) neither you nor the entity is barred from using the Services or accepting the Terms of Use under the applicable laws.
  • The Website and the Services are designed to be compliant with the laws of India. We represent and warrant to be abided by the Laws of India. If you access the Website or use the Services from locations outside India, you are solely liable for compliance with applicable local laws.
  • We reserve the right to amend all or any of these Terms of Use and/or the Policies at our sole discretion without any prior notice. Your continued use of the Website and Services following any such amendment indicates your acceptance of such amendment.
  • If you do not agree to all the terms and conditions of the Terms, please stop accessing or using the Website and/or the services of the Website. If these Terms are considered an offer, acceptance is expressly limited subject to these Terms of Services.
  • These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content, among others.
  • Any new features or tools that are added to the Website shall also be subject to the Terms of Use. You can review the most current version of the Terms at any time on this website.
 

2. Use of the Website
Eligibility:

  • By agreeing to these Terms, you represent that you are at least the age of majority i.e. 18 years and above, and you are competent to and have voluntarily given us your consent to allow any of your minor dependents to use the Website and/ or the Services.
  • We do not sell Products for purchase by children. If you are under 18, you may use Services only with the involvement of a parent or guardian.

User Account:

  • You may delete your user account and discontinue the use of the Website and Services at any time following the Terms of Use.
  • Similarly, we will have the unconditional right to withdraw the Website and Services, in whole or in part, at any time without assigning any reason whatsoever.
  • You understand that your personal data (excluding credit card information), may be transferred unencrypted and involve: (i) transmissions over various networks; and (ii) changes to conform and adapt to the technical requirements of connecting networks or devices.
  • You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the Website through which the Service is provided.
  • You understand the contents of the Service as well as the Website are copyright protected.
  • You agree to maintain the confidentiality of your password.
  • You agree to provide accurate and complete information.
  • We shall be entitled to presume that any person who logs in with your login credentials is you. You will therefore be responsible for any actions taken using your login credentials.
  • You further agree that in case of the Multiple Use of your User Account or your failure to maintain the security of your User Account, we shall not be liable for any loss or damages arising from such a breach and shall have the right to suspend or terminate your User Account without any liability to you.
  • Subject to your compliance with these Terms of Use and the Policies available on the Website, we grant you a limited, non-exclusive, non-transferable, non-sublicensable license to access the Website to make use of Services. If required by law, we may also need to suspend, restrict or terminate your access to the User Account.
 

Prohibited Conduct: List actions that are not allowed on the website, such as:

  • Using the site for any unlawful purpose.
  • Uploading viruses or malicious code.
  • Harassing or impersonating others.
  • Attempting to interfere with the site’s operation.
  • Where we believe that you are in violation of any of the Policies or the Terms of Use or that your use conflicts with applicable laws, adversely impacts our reputation, or might subject us to unfavourable legal or regulatory action in any way, we may limit your privileges, restrict account features, suspend or terminate your account, report your actions to the relevant authorities or take such other actions as we may find suitable.
  • We reserve the right to take recourse to all available remedies under applicable law in furtherance of the above.
 

3. Product Information and Pricing

Accuracy of Information:

  • We strive for accuracy; however, product descriptions, images, and pricing may contain errors.
  • We are not responsible if the information made available on this site is not accurate and/or complete.
  • The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete, and more timely sources of information.
  • Any reliance on the material on this Website is at your sole risk.
  • This Website may contain certain historical data/information. Such information, necessarily, is not current and is provided for your reference only. We do not certify to the accurateness or correctness of the same.
  • We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site.
  • By accessing, browsing, or using our Site, you agree that it is your responsibility to monitor changes to our site.
 

Pricing:

  • Prices for our products and services listed on the Website are subject to change without any prior intimation.
  • We reserve the right at any time to modify or discontinue our Service (or any part or content thereof) without advance notice at any time.
  • We shall not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Service.
 

Products or Services:

  • Products or services available online through website might have limited quantities and are subject to return or exchange only according to our Policies.
  • We have made every effort to display as accurately as possible the colours and images of our products that appear on this website; however, we cannot guarantee that your computer monitor’s display is capable of showing accurate colour of any product.
  • There may be a slightest difference between the colours of the actual product from those appearing in this website.
  • At all times, it is assumed that the User has satisfied itself of the authenticity and validity of the products before purchasing them.
  • We reserve the right but are not obligated, to limit the sales of our products or services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis. 
  • We reserve the right to limit the quantities of any products or services that we offer.
  • All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of us. 
  • We reserve the right to discontinue any product at any time.
  • We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the service will be corrected.

4. Orders and Payments

  • Order Information: Clarify that an order confirmation email does not constitute an acceptance of the order. You reserve the right to accept or decline an order for any reason (e.g., product unavailability, payment issues).
  • We reserve the right to refuse any order you place with us.
  • We may, in our sole discretion, limit or cancel quantities purchased per person, household, or order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping.
  •  If we make a change to or cancel an order, we may attempt to notify you by contacting the email and/or billing address/phone number provided at the time the order was made.
  • We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors. 
  • Payment Methods: List the accepted payment methods and state that you are not responsible for any issues with third-party payment processors.
  • We may provide you with access to third-party payment processors over which we neither monitor nor have any control and You acknowledge and agree that we provide access to such tools on “as is” and “as available” basis without any warranties, representations, or conditions of any kind and without any liability.
  • We shall have no liability whatsoever arising from or relating to your use of optional third-party payment processors.
  • Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).
  • The existence of an optional third-party payment processors on the website shall in no way be construed as an endorsement or advertisement of the same by the website.
  • We may also, in the future, offer new services and/or features through the Website (including, the release of new third-party payment processors and resources). Such new features and/or services shall also be subject to these Terms of Service.
  • You agree to promptly update your account and other information, including your email address credit card numbers, and expiration dates, so that we can complete your transactions and contact you as and when deemed necessary.
  • Cancellations: Outline your policy for order cancellations, including any deadlines or conditions.
  • In case you want to cancel your order, you can do it within 24 hours of the order placed by calling us on our helpline number +91 9156997591 during working hours and/or via email: gatekeeperdigital.query@gmail.com.
  • Refer to separate Returns and Refund Policy page for details on Refunds.
 

5. Returns, Refunds, and Exchanges

  • Return Policy: Refer to a separate Returns and Refund Policy page that details:
  • The timeframe for returns.
  • The condition of the item required for a return.
  • The process for initiating a return.
  • Refunds: Explain the process for receiving a refund and the timeframe for it to be processed.
  • Exchanges: If exchanges are offered, outline the procedure.
 

6. Intellectual Property

  • The name “Gatekeeper Digital” and all corresponding marks, logos, designs, trade dress, and trademarks that we use in connection with the Website and Services are solely and exclusively our intellectual property.
  • All intellectual property in the Website and in the proprietary material, content, and information made available on the Website, including the graphics, images, photographs, logos, trademarks, the appearance, organization, and layout of the Website, and the underlying software code belong to us.
  • If you believe any User Content or any other aspect of the Website infringes your intellectual property rights, you may notify us.
  • You are restricted from reproducing, distributing, or creating derivative works from the website’s content without our express permission.
 

7. Disclaimer of Warranties

  • The service and all products delivered to you through the Service are (except as expressly stated by us) provided ‘as is’ and ‘as available’ for your use, without any representation, warranties, or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
  • It is the responsibility of the users to undertake necessary research regarding the services and the information available on the website.
  • You expressly agree that your use of, or inability to use, the Service is at your sole discretion.
  • We do not guarantee, represent, or warrant that your use of our Service will be uninterrupted, timely, secure, or error-free.
  • We do not warrant that the results that may be obtained from the use of the Service will be accurate and You agree that from time to time we may remove the Services for indefinite time periods or cancel the service(s) at any time, without giving any notice to you.
 

8. Limitation of Liability

  • We will not be liable for any indirect, incidental, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from the use of the website or the purchase of products or for any other claim related in any way to your use of the service or any product, including, but not limited to any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility.

Maximum Liability:

  • To the maximum extent permitted by law, services provided through the website are provided “as is” and “as available”, and we hereby expressly disclaim any and all warranties, express or implied, including but not limited to, any warranties of condition, quality, durability, performance, accuracy, reliability, merchantability or fitness for a particular purpose. All such warranties, representations, conditions and undertakings are hereby excluded.
  • We make no representations or warranties about the validity, accuracy, correctness, reliability, quality, stability, completeness, timeliness, applicability or currentness of any information provided on or through the website.
 

9. Indemnification

  • You are required to indemnify us and hold us harmless from any claims, damages, disputes, demands, proceedings, suits, liabilities, losses, costs, taxes, and expenses, including, without limitation, reasonable legal and accounting fees (including legal fees) arising from your breach of these terms or use of the website.
  • You hereby further agree that we are not responsible and shall have no liability to you, for any material posted by others, including defamatory, offensive, or illicit material, and that the risk of damages from such material rests entirely with you. We reserve the right, at our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you shall cooperate with us in asserting any available defences.
  • You further agree and acknowledge that sharing your User Account with other persons, or allowing multiple users who are either outside of your business entity or have not been duly authorized by you to use your User Account (collectively, “Multiple Use”), may cause irreparable harm to us or other Users of the Website. You agree to indemnify and hold us harmless from any claims, disputes, demands, proceedings, suits, liabilities, damages, losses, costs, taxes, and expenses, including, without limitation, reasonable legal and accounting fees (including legal fees), in any way related to the Multiple Use of your accounts.
 

10. Governing Law and Jurisdiction

Governing Law: You agree that these Terms of Use and the Policies and all rights and obligations between you and us in connection with the access to and use of the Website and Services shall be governed and construed in accordance with the substantive laws of India.
Dispute Resolution: Outline the process for resolving disputes, which may include:

  • Mandatory Arbitration: Any dispute arising out of or in connection with these Terms of Use and the Policies, including disputes on the conclusion be settled through binding arbitration rather than in court.
  • You are also Prohibited from participating in a representative suit arising out of any dispute in with these Terms of Use and the Policies.
 

11. Miscellaneous

Force majeure:

  • Under no circumstances shall we be held liable for any delay, failure, or disruption of the Website and Services accessed or delivered through the Website resulting directly or indirectly from acts of nature, forces, or causes beyond our reasonable control, including without limitation, Internet failures, computer, telecommunications or any other equipment failures, acts of hackers or third-party Internet service providers, electrical power failures, strikes, labour disputes, riots, insurrections, civil disturbances, lockouts, labour disturbances, shortages of labour or materials, fires, floods, storms, acts of God, epidemic, pandemics, explosions, wars, omissions, delays in action by any governmental authority, embargoes, orders of domestic or foreign courts or tribunals or non-performance of third parties or any other cause beyond our reasonable control.
 

Changes to Terms:

  • We reserve the right to revise these Terms of Use and any of the Policies at any time. If we believe that a revision is material, we may, at our sole discretion, notify you.
  • We further reserve the right to determine the most appropriate manner of providing notifications to you, and you agree to receive notices electronically if we so choose.
  • You are advised to review these Terms of Use and the Policies periodically.
  • Your continued access or use of Services once a revision becomes effective will mean that you accepted the revised Terms of Use and agree to be bound by them. If you do not agree to the revised Terms of Use, then stop accessing the Website or using Services.
 
Severability:
 
  • These Terms of Use, together with the Privacy Policy and the Policies and any other agreements you may enter into with us in connection with Services or the Products and Services sold on the Website shall constitute the entire agreement between you and us.
  • If any provision of these Terms of Use or any of the Policies is deemed invalid, then the validity, legality, and enforceability of the remaining provisions will not be affected and only that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions of these Terms of Use and the Policies will remain in full force and effect.
 

Waiver:

  • Failure or delay to assert any right of provision under these Terms of Use or any of the Policies shall not be construed as a waiver by us of any of its rights hereunder. A specific waiver of a term in these Terms of Use or any of the Policies shall not be deemed as a continuing waiver of such term or any other terms.
 

12. Contact us

  • This document is an electronic record and is generated by a computer system and does not require any physical or digital signatures. If you have any additional questions or require further clarification regarding these Terms of Use or any of the Policies, please contact us at any time using the details below.
    Email:gatekeeperdigital.query@gmail.com